Jul 8 / Scott Abbott, Founder & CEO

Let There Be Peace

Peacemaker, Peacekeeper, Peacebreaker. Three similar words, three very different behaviors, and every time we step into a room with a leadership team, we're modeling one of them.
Peace. I've been listening to "Dialed In" by Jim Ramos, and one concept immediately stood out to me. Three similar words that describe three very different behaviors: Peacemaker, Peacekeeper, and Peacebreaker. They sound almost interchangeable, but the gap between them is the gap between the leaders who move people forward and the ones who hold them back.

And coaches, I'd argue that gap matters even more for us. Because every time we step into a room with a leadership team, we're modeling one of these three [whether we realize it or not].

Three Words, Three Very Different Behaviors

Peacemaker: seeks true harmony and has the courage to address conflict with honesty, humility, and respect. They don't avoid difficult conversations; they step into them with the purposeful goal of finding understanding, strengthening relationships, and moving people forward.

Peacekeeper: avoids conflict. They value harmony, but often at the expense of truth. Problems get postponed, important conversations never happen, and what could have been resolved early often becomes bigger later.

Peacebreaker: instigates unnecessary conflict. Whether through ego, pride, poor communication, anger, or a lack of self-awareness, they create difficulty, friction, and animosity where there could have been harmony.

Sound familiar? You've seen all three around the leadership table [and if we're being honest, you've probably seen all three in the mirror, too]. The Peacekeeper is the one who nods along in the weekly meeting, then vents in the hallway afterward. The Peacebreaker is the one who turns a simple Issue into a turf war. And the Peacemaker is the one who respectfully, plainly says what everyone else is thinking, so the team can actually solve it.

Here's the deal: a Business Operating System gives teams a structured, safe place to put conflict on the table, where Issues get named, discussed, and solved instead of postponed or weaponized. But the system alone won't turn anyone into a Peacemaker. That's where coaching comes in.

Don't Just Read These Definitions, Use Them

Now comes the important part. Don't just read these definitions. Use them. Think back over your relationships and your life, and get honest about where you've shown up as each one.

  • Where have you been a Peacemaker? What did you do? Why did you do it? What was the outcome?
  • Where have you been a Peacekeeper? What conversation did you avoid, and what did that avoidance ultimately cost you or others?
  • Where have you been a Peacebreaker? What role did your words, actions, assumptions, or emotions play in making a situation worse instead of better?


That kind of reflection isn't about guilt. It's about growth. The more clearly we understand our patterns, the more intentionally we can choose better ones.

Then do the same with your clients. This makes a terrific exercise for a leadership team session: walk through the three definitions, give everyone a few quiet minutes with the questions, and then invite them to share. You'll learn more about a team's real dynamics in twenty minutes than in a month of scorecards [just be ready to play Peacemaker yourself when the stories start flowing].

Practice the Pattern You Want to Become

  • If your instinct is to avoid conflict, practice having the conversation.
  • If your instinct is to create conflict, practice listening before reacting.
  • If your instinct is to make peace, keep doing it. The world needs more leaders who can bring clarity without creating division, and accountability without sacrificing respect.


At BOS-UP, we call this being CLEAR: Collaborative, Logical, Empathetic, Authentic, and Resilient. It's our shared standard for how we work and live together, and honestly, it's what a Peacemaker looks like in practice. As coaches, our job isn't to keep the peace in the room. It's to help our clients make it.

Sometimes the greatest breakthroughs don't come from learning something new. They come from seeing ourselves honestly and improving our behavior appropriately.

Peace out. And Carpe Momentum.

This article originally appeared on leadwithscott.com.

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